Last time I wrote about my switch from GoDaddy to name.com. The process wasn’t as smooth as I wanted it to be. Though it wasn’t so bad. The issue was on name.com‘s side, but GoDaddy’s support was actually pretty good and helped me out.
Recently I wanted to forward some sub domains. I couldn’t find the instruction any where on their website. So I decided to email their firstname.lastname@example.org.
After three days of response I sent them another email.
It’s been over two weeks and still no response from their support. The issue I wanted help with was a minor one (I even forgot about it for two weeks). But the main problem I have now is their lack of response to their paying customer.
This is strike one for name.com in my book.